AI Survey & Feeback Platform
AI Powered Voice & Text Survey Software
for Deeper & Actionable Insights
1M+ Feedback Analyzed. Enterprise Grade Security
SINGAPORE-BUILT. TRUSTED ACROSS ASIA & BEYOND
Preview AI Voice Agent
A - From Collection to Action
SurveyPulse.ai brings this entire feedback loop together in one AI-powered survey software, combining voice and text collection, intelligent analysis, and automated follow-up, all in a single platform
1
Collect
AI Voice or Text Agents gather real customer feedback through natural conversations
2
Analyze
AI Engine detects themes, sentiment, and intent to uncover what truly matters
3
Act
Automatically send apology or reward vouchers, or use insights to improve operations
AI Voice Survey Agent for Natural Conversations
Traditional System
Robotic, monotone calls that irritate customers and lead to early hang-ups
SurveyPulse.ai
Human-like voice conversations that ask intelligent follow-up questions and extract richer insights
AI Text Survey Agent That Goes Beyond Ratings
Traditional System
One-dimensional rating surveys that collect surface-level scores but fail to capture context, emotions, or actionable insights
SurveyPulse.ai
Dynamic, conversational text messages that adapt to each reply and capture richer feedback
Make Complex Feedback Clear & Actionable With an AI-Powered Dashboard
Traditional System
Scattered feedback that requires manual sorting and hard to understand what customers really feel
SurveyPulse.ai
AI organizes all feedback, detects themes and sentiment then delivers insights through a clean, easy-to-read dashboard
Win Back and Delight Customers With Automated Customer Rewards
Traditional System
Inconsistent, manual outreach that results in lost customers and poor retention
SurveyPulse.ai
Automatically issues apology, thank-you, or reward vouchers based on customer responses
Why Modern Businesses Prefer SurveyPulse.ai
Compare traditional surveys with our conversational AI approach — faster, smarter, and built for real customer insight
Traditional
SurveyPulse
Natural Voice Conversations
Two-Way Text Conversations
Dynamic Follow-Up Questions
Sentiment & Emotion Analysis
Theme & Intent Detection
Actionable insights in clean dashboard
Automated Smart Rewards / Vouchers
Optimised for Asian Lingo & Accents
High Engagement & Completion
Closed-Loop Customer Recovery
Designed forBusinesses
Singapore-built AI survey platform for businesses in Singapore, Malaysia, and across Asia-Pacific
Local Accents & Multilingual Voice
Supports multilingual conversations such as English, Malay, with native Asian accent
Culturally Aware Sentiment Understanding
Interprets and response in tone, emotion, and meaning beyond literal words
PDPA-Aligned Data Handling
Designed to meet regional privacy and data expectations
Built for Businesses That Value Real Customer Insights
SurveyPulse.ai can be customised to any customer-facing business
From F&B to Finance, we help you understand your customers deeply and act instantly
F&B & Hospitality
Retail & E-Commerce
Call Centers/Customer Support
Healthcare & Insurance
Banking & Financial Services
Telecommunications
And many more ...
Enterprise-Grade Security & Privacy
SurveyPulse.ai protects every customer interaction with strong encryption, secure infrastructure, authenticated APIs, and data practices aligned with PDPA and global standards
Encrypted Data Protection
All voice and text responses are encrypted in transit and at rest
Regional Compliance Ready
PDPA - ready and aligns with global frameworks like GDPR, ISO 27001, and SOC 2 best practices
Secure Cloud Infrastructure
Hosted on modern, hardened cloud infrastructure with industry-leading security controls
What Our Users Say
" Much higher response rate compared to our old Google Form surveys, consistently over time "
" The adaptive survey questions uncovered hidden customer pain points we never saw in rating surveys "
" The dashboard makes feedback much easier to understand — we can see patterns at a glance "
" Automated vouchers feature helped us recover unhappy customers and increase repeat visits "
Frequently Asked Questions
What is SurveyPulse.ai and how does it work?
SurveyPulse.ai collects customer feedback through natural AI voice or text conversations.
Our AI analyzes responses for themes and sentiment, then presents insights in a clear dashboard, with the option to send automated apology or reward vouchers based on customer feedback
How do you customise the AI agent for my business?
We work closely with each business to understand the insights they want to extract. Then we fine-tune your AI agent’s questions, logic, and follow-ups, ensuring every conversation matches your goals. No generic templates
How much does SurveyPulse.ai cost?
Pricing depends on your requirements, such as conversation volume, number of agents, and customization needed.
Share your use case with us, and our team will recommend the most suitable plan
How many questions can the AI ask, and can the script be customised?
Yes, everything is fully customised.
We work closely with each business to understand the insights they need, then fine-tune the AI agent’s questions, logic, tone, and follow-ups.
The number of questions and the length of the conversation are flexible, from a quick 1–2 minute chat to a deeper multi-step flow. The script is always tailored to your goals.
Can I use only certain modules of SurveyPulse.ai?
Yes. SurveyPulse.ai is modular, and you can choose only the features you need.
You may use only the AI voice agent, only the AI text agent, or just the AI analysis engine or automated rewards module without the agents
Can SurveyPulse.ai integrate with my existing system?
Yes, we support integration on a case-by-case basis. Once we understand your system and requirements, our team will advise on the best approach, whether via API, webhook, or a customised connector
Move Beyond Surface-Level Survey Results
Let us uncover the insights your customers never say in forms